How far in advance should I book a Van courier?

It depends on how tight the deadline is. If you want a job delivered for 10am – no later, book it the day before and take advice from the telephonist on what time it needs to be ready. If the item just needs to get there that day, book it when it’s ready, or almost ready. There are peak times when delays will be higher, again ask the telephonist if there are any delays.

Do I need to fill in any forms?

For sameday couriers, no. The courier completes a worksheet which details where he collected from, where he delivered to and who signed for the package. Overnight parcels are handled differently and you may need to fill in a consignment note. Your collection driver can assist you with this if you are unsure.

How will I know if my parcel has been delivered?

If you need to know as soon as the parcel has been delivered, request a POD (Proof of Delivery) on drop. There may be a small charge for this, but you will be informed when your parcel has been delivered and who signed for it.


Can I book on the internet?

Yes, Capital Cargo has a web booking system, which is quick and easy to use. As soon as you submit an enquiry, it appears in the control centre ready for despatch.

How much internal load space is there in a Transit Hi Top?

The approximate internal load dimensions are: Length: 10' 6". Width: 5' 10". Height 6'

Do you supply other vehicle types ?

Yes we supply a range of vehicles from transits to Luton Vans and 7.5 tonne trucks depending on your requirements.

Can you supply extra labour ?

Yes we can supply extra labour if required.

Do you travel outside London?

Yes, UK nationwide, western Europe, and certain Eastern european countries